Eligibility & Intake
Guided screening that tells residents whether they qualify, then routes the application to staff.
Open in Avenue OS Staff time disappears into screening people who were never eligible. This module puts the screening first: a resident answers plain-language questions, learns whether they likely qualify, and submits an application that reaches staff already sorted. They check status later with a reference number instead of calling. English and Spanish throughout, with a quick-exit control for applicants who may be using a monitored device.
- Plain-language eligibility screening, English and Spanish
- Status lookup without creating an account
- Staff queue, plus a quick-exit control for applicants at risk
Every module ships as a working starting point, not a blank slate. We configure the data sources, the fields and categories, the access rules, and the branding to your agency, then deploy in weeks rather than quarters. Your data and configuration stay yours, with a clean handoff and no lock-in.